Frequently Asked Questions
Ordering Process
Our ordering process is simple and convenient. Select your desired cutting board from our wide range of options, add it to your cart, and proceed to checkout. Once your order is confirmed, our team of skilled artisans will begin handcrafting your board with precision and care.
When will my board arrive?
We typically ship your board within 2-3 days, but since each one is handcrafted with care, sometimes they take a little longer to perfect. We’ll keep you updated every step of the way and use trusted couriers to make sure your board arrives safely, ready to handle whatever you throw at it. You will receive a tracking number to monitor the delivery status of your heirloom. Bespoke boards may take a little more time, but you cant hurry perfection!.
Care and Maintenance
To prolong the life and beauty of your cutting board, it is essential to follow proper care and maintenance guidelines. We recommend hand washing your board with mild soap and warm water, allow it to dry naturally, apply our 100% organic and food safe Honour oil and Fortress Wax regularly. Avoid exposure your board to extreme temperatures and never soak the board or place it in the dishwasher!!. With the right care, your cutting board will continue to be a reliable companion in your kitchen for years to come.
Where does your wood come from?
We don’t chop down live trees. Our wood is sourced from deadfall and fallen trees, and we use only the finest English oak, beech, ash, and sustainably sourced teak and acacia. Every piece is from responsibly managed forests, ensuring your board is as tough on the job as it is kind to the planet. Quality, strength, and sustainability — that’s how we do it.
I cant decide on a board, do you sell gift cards?
Can't decide on the perfect board? No worries, we've got you covered with our Grain & Glory gift cards. Let your recipient choose their ideal handcrafted cutting board from our collection of heirloom-quality, sustainably sourced boards. Whether it's a bold Anvil or a sleek Oakheart, a Grain & Glory gift card lets them pick what speaks to them, ensuring they'll love it for years to come. You can check out our gift cards HERE